RETURNS

Returns for lights and accessories can be made up to 30 days after the order date. Items returned for any reason other than damage, incorrect item, or a mistake in the order are subject to a 30% restocking fee. This fee covers the original shipping cost and handling fees. NO exceptions can be made to this policy.

Returns can be sent to:
VividLite
Attn: Returns Dept.
27126 Paseo Espada, Ste 1605
San Juan Capistrano, CA 92675

Questions? orders@vividlite.com

DAMAGED ITEMS:
All orders are packed with the utmost care to assure safe arrival. But in the unlikely event that your item is damaged during transit, please contact us using this form and we'll arrange a replacement to be sent.

EXCHANGES
We are not able to offer exchanges online. We recommend returning your order and placing a new order online.