Refund Policy
REFUND POLICY
RETURNS
Returns for small prints can be made up to 30 days after the order date. Items returned for any reason other than damage, incorrect item or a mistake in the order are subject to a 30% restocking fee. This fee covers the original shipping cost and NO exceptions can be made to this policy.
Returns can be sent to:
Vividlite
Attn: Returns Dept.
27126 Paseo Espada, Ste 1605
San Juan Capistrano, CA 92675
Questions? orders@vividlite.com
DAMAGED ITEMS:
All orders are packed with the utmost care to assure safe arrival. But in the unlikely event that your item is damaged during transit, please contact us using this form within 3 days and we'll arrange a replacement to be sent.